Shipping

All items will be shipped out after a production time of 6 to 15 work days (big orders can take a couple days extra)

Belgium: All items are sent with tracking through GLS (or Bpost on demand)
Europe EU: All items are sent with tracking through GLS
Europe non-EU: All items are sent with tracking through UPS
USA: items -€45 are either sent without tracking through regular mail or with tracking through UPS, this can be selected at checkout. Items + €45 are sent with tracking through UPS.
Canada & Australia: items -€45 are either sent without tracking through regular mail or with tracking through UPS, this can be selected at checkout. Items + €45 are sent with tracking through UPS.

Untracked shipping is at the buyers own risk. Lottie Latex is not responsible for any lost packages when selecting untracked shipping.

It is not possible to ship to a APO/FPO/DPO destination or P.O. boxes

If your country is not listed for shipping, don't hesitate to contact me.

Shipping estimates:
Europe: 3 to 8 work days depending on country
USA: 5 to 8 work days with tracked shipping, 3 to 5 weeks with regular mail
Canada: 5 to 8 work days with tracked shipping, 3 to 5 weeks with regular mail
Australia: 8 to 10 work days with tracked shipping, 4 to 7 weeks with regular mail

Please note that these times are just estimates and in no way binding. Delays can always occur, we can not be held responsible for this.

Once a package is shipped it is the customers responsibility to keep track of it, and if needed notify me of any issues there might be in order to resolve them as quickly as possible. Because i send out a lot of packages i can not keep track of them all.

Lottie latex is based in Belgium, within the EU. Sending out packages to countries outside the EU can come with extra costs. This means that if you are located outside the EU you can be charged customs and import taxes. It is the buyers responsibility to pay these. If these costs are rejected by the buyer and the package is send back you will not receive a refund for your order. If, because of this, the package needs to be resent, the buyer will have to pay for the shipping cost of that new shipment.

All items are wrapped in chlorine & acid free tissue paper and put in a ziplock bag for protection. Tracked packages are sent in a cardboard box, untracked packages are sent in a bubble mailer. Packaging is neutral and discrete.